Reinventing ITSM


ITSM That's Ready When Tomorrow Happens Today

By Valerie O'Connell, Research Director, IT Service and Business Management

In ancient times—February 2020—EMA research found that more than 50% of IT leaders surveyed were considering new ITSM platforms in the near future. The future arrived with a bang as IT organizations turbo-pivoted to deliver and support unprecedented levels and types of services to a global workplace suddenly working from home.

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Actionable Guidance for Succeeding in Enterprise-Class Privileged Access Management 

Thursday, May 28 @ 11 am PT | 2 pm ET

According to EMA research, 79% of organizations consider privileged access management (PAM) to be very important or critical to their business operations. However, 76% of organizations experience significant privileged access policy violations each year, exposing the most sensitive business information and IT resources to extreme risks of exposure.

Join EMA Research and Remediant to get actionable guidance on how to advance your PAM implementations regardless of where you are currently in your security management journey.

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Star War Days - How Security Failures Led to the Empire's Downfall

In his most recent blog, EMA Research Director, Chris Steffen, shares a few ways in which the Empire did not adhere to information security best practices, enabling the Rebels to win.

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Data-driven IT automation


Data-Driven IT Automation - A Vision for the Modern CIO

This new research by EMA indicates that it’s finally time to engage IT organizations in a discussion about how to make their automation investments more unified, more integrated, and more strategic.

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Why Core IT Automation Matters to Your Customers

Thursday, June 4 @ 7 am PT | 10 am ET

With recent dramatic changes in our global workforce, economy, and environment, the need for digital business transformation is now proven to be critical. Join leading IT research firm EMA and Redwood Software to learn why you should prioritize digital transformation in your organization and support those efforts with workload automation.

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