Best Practices for Incorporating Packet Visibility into Network Observability
Packets are the most reliable evidence of what happened on your network, and 42% of IT pros say they’ve become more important to network operations. Yet budget and skills gaps leave many teams relying on shallow monitoring. Join EMA’s Shamus McGillicuddy and Allegro Packets’ Mike Canney to learn why packet visibility is essential and how to choose the right tool.
AI dashboards can turn raw data into polished analysis in minutes, but looking right isn’t the same as being right. This new blog from EMA’s Herb Blecher argues AI is repeating Excel’s story: easier analysis brings sprawl, conflicting numbers, and harder questions about which answer to trust. Governance has to keep pace, and the analyst’s job is shifting toward the questions AI can’t resolve.
The State of AI Friction: Delayed, Diminished, and Ungoverned AI
82% of IT and security leaders say security reviews have delayed AI production, often by a month or more, and 81% have shipped AI agents with tools disabled. Join EMA VP of Research Chris Steffen and James Rice of Protegrity for a fireside chat on the real cost of slow reviews, the gap between today’s agents and their controls, and what EMA recommends.
Tool sprawl, AI Complicate Enterprise Network Operations
Network World covers a new EMA survey of 356 IT pros showing enterprises typically juggle six to eight observability tools, straining staff and slowing incident response. Shamus McGillicuddy, Parker Hathcock, and Chris Steffen explain why AI can help correlate fragmented data but can’t fix bad data, and why strong tool and AI governance matters.
ITAM in the Age of AI: EMA’s 2026 Maturity Benchmark
New EMA research from Parker Hathcock finds 71.9% of respondents report broad operational AI adoption, but only 22.2% say their ITAM function is AI-ready. Even organizations with optimized ITAM trail AI-ready ones across six key capabilities.
EMA’s 2027 Research Calendar is here; built around the questions your buyers will ask next year. Nearly every IT decision-maker uses AI in the buying process, but only about a third highly trust it, so they turn to analyst research to verify. See where our research is headed, from AI governance to agentic NetOps, and where your solutions fit.
The New Automation Challenge: Coordinating Siloed Workloads
Enterprise automation is now spread across cloud services, data platforms, specialized tools, and AI, making end-to-end processes harder to see. Join EMA’s Dan Twing and apsware’s Peter Thiermann to learn why consolidating tools isn’t enough, and see a demo of how a shared view across existing automation environments helps teams find issues faster.
